Mystery Shopping Report Sample
I recommend making four of your own writing samples that can be used when filling out applications to mystery shopping companies.
Mystery shopping report sample. Not all mystery shopping programs are created equal. And how it affects the potential for making more money. Some yield customer experience insights that are reliable useful and ultimately very profitable. Top ten shopper mistakes.
Mystery shopping report pdf samples will really help you to understand what is required. Capture feedback in real time with the use of your mobile device or tablet with iauditor you can. The goal is to end up with a play by play account from arrival to departure. If you re a restaurant bank qsr home improvement retailer clothing retailer car dealership manufacturer real estate conglomerate or any organization looking to have quality photographs added to your mystery shopping reports contact us today.
Iauditor the world s 1 mobile retail inspection app can help you replace paper based questionnaires and forms with a digital checklist app. There were 25 yes and no questions to answer and the description of what happened. You must comment on any questions that you answered no to. Understanding this helps retailers.
Have secret shoppers discreetly and conveniently observe and gather feedback. Great report good grade opportunity for more or better paying shops. A seelevel hx mystery shopping report sample can be seen below. To get the results you want out of your mystery shopping program you need to know which questions to ask and the best way to ask them.
It is an essential part of the process so people can understand the way their service makes people feel. Kevin leifer august 10 2016. It was asked to give 4 points for each yes question and 0 points for each no. Mystery shopping report writing tips to help you submit a more accurate and complete report.
Here is a mystery shopping sample report i did for a restaurant in texas in 2009. Mystery shopper checklist app. A mystery shopper report is how you feed back your experience. When in doubt look at the format on the sample and use it as a guide.
These are meant to be used as a guide feel free to put your own spin on them. Sample mystery shopping report summaries narrative the following are examples of descriptive and objective summaries from well written mystery shopping reports. Other programs fail to deliver on all three. 35 sample mystery shopping survey questions for retail brands.
Below are a few examples of a mystery shop report. You need the right people shopping your stores. A mystery shopper report example. Become a better mystery shopper with these tips.
If you receive a.